Privacy Policy

Last updated: 2026-05-23

1. What we collect

When you visit plubsy.com or place an order, we collect:

  • Personal info: name, email, shipping address, billing address, phone number
  • Payment info: processed securely by Shopify Payments and our payment partners. We do not store your full card number on our servers.
  • Order history: what you bought, when, and any communications about your order
  • Device and browser info: cookies, IP address, browser type, pages viewed, referrer

2. How we use it

We use your information to:

  • Process and fulfill your order
  • Send order confirmations, shipping updates, and customer service replies
  • Send marketing emails (only if you opted in, and you can unsubscribe from any of them)
  • Improve our products, website, and service
  • Detect and prevent fraud
  • Comply with legal obligations

3. Sharing your information

We do not sell your personal data. We share information with service providers only as needed to run the business, including:

  • Shopify (commerce platform)
  • Payment processors (Shopify Payments, Apple Pay, Google Pay, Shop Pay, PayPal)
  • Shipping carriers (USPS, UPS, FedEx, DHL)
  • Email service providers
  • Analytics and advertising platforms (Meta, Google) where you've consented

We may also share information when required by law or to protect our rights.

4. Cookies and tracking

We use cookies to keep you logged in, remember your cart, analyze site traffic, and (with your consent) run advertising. You can manage cookie preferences through our Cookie Policy or your browser settings.

5. Your rights

You can:

  • Request access to the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing emails (unsubscribe link in every email)
  • If you are a California resident, opt out of the "sale" or "sharing" of personal information under the CCPA
  • If you are in the EU or UK, exercise rights under GDPR including data portability

Email hello@plubsy.com to exercise any of these rights. We will respond within 30 days.

6. Data retention

We retain your information for as long as your account is active or as needed to provide service, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children

Our products are made for infants and young children, but they are purchased by adults. We do not knowingly collect information from anyone under 13. The site is intended for adult shoppers.

8. International transfers

If you visit from outside the United States, your information may be transferred to and stored in the United States. By using the site, you consent to that transfer.

9. Updates

We may update this policy from time to time. The "Last updated" date above will reflect any changes.

10. Contact

For any privacy question, email hello@plubsy.com.