Contact
Real people, real replies. No ticket queues, no chatbots.
We're a small team in idaho and we like hearing from customers, whether you have a question before you buy, an issue with an order, or just want to tell us a onesie survived six months of laundry.
Get in touch
Email. support@plubsy.com. We reply within [X] hours on business days, and you'll hear from an actual person.
Contact form. Fill it out below and it comes straight to us.
Instagram. @plubsy [X]
tiktok. @plubsy [X]
Before you write
You might find a faster answer in our FAQ, which covers sizing, shipping, returns, and care instructions.
Hours
We're in nampa, idaho on mountain time. Available monday through friday, [X]am to [X]pm MT. We check messages on weekends too, though replies may take a little longer.